Price Match Information
If you find a
direct competitor offering the same product as us at a better price, we
invite our customers to
request a price match by contacting us prior to purchase, with a direct link to the
competitor website. We will validate the offer meets our standard price
match criteria before we can consider the competitors offer to be
For an offer to be valid:-
be a 'direct' competitor - and by this we mean they must be a seller of
the same product range we sell, and cannot be an
auction-site or general goods megastore such as eBay or Amazon. This
also excludes wholesalers, stock clearances, or the resale of purchased
competitor must be a properly established limited company registered in the
UK for a period of at least 24 months prior to the offer being promoted
The competitor must be VAT registered in the UK.
The competitor must offer the same services for the product in question that we are able to offer.
product being offered
by a competitor must be identical in make, model, and any applicable
size and finish options, and must include the same service offerings we
offer along with the product.
product being offered by a competitor must be available for purchase
and delivery at the time we check the competitor's offering.
The product being offered cannot be part of a bundle or special deal that is not available for the product individually.
The price quoted must be publicly available to all customers without the use of gift cards, voucher codes or discount coupons.
we are able to validate the competitor's offer we will check our buying
prices, and if necessary may have to contact the manufacturer so please
be patient while we do what we can to get you the best price
possible. If we are then able to match or beat the competitor's offer,
we will let you know as soon as possible. Occasionally we may be
unable to match the competitor's offer. If this is the case, we will
always notify you of this.